Custom Cookie Orders: All custom cookie orders are made specifically for your event. Please provide your event date, theme, colors, design, details, and any names or messages you would like to include when placing your order. Please place custom cookie order 1-2 weeks in advance of your event date.
Ordering Notice: Please place cookie orders as early as possible. Availability is limited, and your requested date is not guaranteed until your order has been accepted and confirmed.
Local Pickup: Custom decorated cookies are available for local pick up only. We do not ship any cookies. Pick up details and instructions will be provided with your order confirmation.
Custom Designs: Because each order is handmade, designs May vary slightly from inspiration photos. We will create cookies that coordinate with your requested theme, colors, and overall design while maintaining our own decorating style.
Changes & Cancellations: If you need to make changes to your order, please contact us as soon as possible. Changes may not be available once decorating has begun. Cancellations and refunds are subject to the status of your order and any work or supplies already completed or purchased.
Payment: Payment is required to secure your order and update. Your order is not considered confirmed until payment has been received.
Allergy Information: our cookies are made in the kitchen that handles common allergens, including wheat, eggs, milk, soy, peanuts, and nuts. While diligent care is taken during preparation, we cannot guarantee that any product is completely free from allergen or cross- contact. Each cookie is labeled with ingredient list and allergens.